Customer Experience Activation Manager

Adhesive Technologies Marketing China, Shanghai, Shanghai Full Time Regular
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Customer Experience Activation Manager Apply for this role
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About this position

At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 47.000 pioneers around the globe. Our teams at Henkel Adhesive Technologies help to transform entire industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings. With our trusted brands, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth.

Dare to make an impact?

What you'll do

  • Drive customer experience centers visit in Shanghai R&D Center with customization to a very inspirational on site experience capturing the broad portfolio x-SBU´s and demonstrate that we are a Know-How business.
  • Develop strategies to ensure consistent customer experience journey F2F for all stakeholders and across industries and maximize customer engagement.
  • Identify content gaps and develops new cross selling opportunities as sales enabler for longlasting partnerships.
  • Generate long-term innovation ideas and developing them with technical functions.
  • Support external short and long term marketing comm-n to capture market trends and impact growth.
  • Transfer global messaging, positioning, campaigns into the region APAC with Focus on China and lead all customer Face-to-Face Events.

What makes you a good fit

  • University degree with a major engineering, chemistry or marketing.
  • Minimum five years of relevant professional experience.
  • Profound experience using all common business and office tools for professional marketing and communication work.
  • Good knowledge of the market and a solid understanding of how the B2B / industrial business is working.
  • Fluent mandarin language skills and excellent English language skills.

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.

JOB ID: 24069288

Job Locations: China, Shanghai, Shanghai

Contact information for application-related questions: Henkel.GCN.Recruitment@henkel.com

Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.

Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application

Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.

关于汉高

凭借超过145年的强大品牌,我们引领重塑想象,激发美好生活。基于我们创新且可持续的品牌、技术以及全球化团队,我们不仅要关注当代,更要着眼于未来。
汉高在工业和消费领域均处于领先地位:我们的产品组合包括家喻户晓的美发产品、衣物洗涤剂和护理剂以及粘合剂、密封剂和功能性涂层。

常见问题

可以——只要在我们的网申系统填写好个人资料即可。完整填写好之后,您就能申请多个职位了。

对,请用英语。在汉高这样的跨国公司,您要和来自世界各地的同事一起工作,所以汉高官方的工作语言是英语。一般来说,请以职位信息的语言撰写申请材料。

汉高每个职位都是非常独特的,所以找到合适的候选人对应聘者和汉高来说都至关重要。我们想要确保候选人和汉高相互适合。在整个招聘过程中,我们自始至终都会向应聘者提供反馈。

可以。其实在汉高,我们希望我们的员工能享受充分的灵活性和流动性。这样才能让汉高成长为更为强大的跨国企业。我们的“三重二”原则便体现了我们这一理念:员工在职业发展的过程中,可以在两个国家,两个业务单元,调任至少两个职位。我们相信在不同业务单元和部门担当不同的职位对您的个人发展非常有利,也能增强您对汉高这一跨国企业的了解。
点击这里进一步了解我们的培训项目。

我们的招聘团队会帮您解决所有的申请问题。点击这里联系我们的招聘团队。