Sales Engineer

What you´ll do

• Execute sales strategies and business plans aligned with the Strategic Business Unit (SBU) and sustainability objectives to maintain existing accounts, strengthen customer relationships, and acquire new business opportunities.
• Develop and implement tailored account action plans based on customer roadmaps to foster customer loyalty and build long-term strategic partnerships.
• Achieve sales and distribution targets, including KPI, OSG, PC%, and GP% objectives, within the assigned territory or key accounts.
• Build and maintain strong customer relationships by driving customer-centric initiatives and proactively incorporating customer feedback into business activities.
• Collaborate closely with Key Account Managers (KAMs) and the broader Sales team to align on customer priorities, account strategies, market activities, and pricing positioning.
• Partner with Technical Customer Service teams to support product trials, address technical inquiries, and resolve customer concerns or complaints in a timely manner.
• Conduct regular field visits, market assessments, jobsite inspections, and retail/store audits to monitor product implementation, promotional activities, inventory levels, and identify business opportunities or gaps.
• Coordinate with Technical Advisors to ensure effective delivery of training and education programs while measuring their impact on sales performance and customer engagement.
• Manage the end-to-end order process, negotiate commercial agreements, and ensure accurate completion of administrative tasks related to reporting, contract management, and customer documentation.
• Monitor accounts receivable and overdue payments, implement order holds when necessary, and leverage CRM systems, data analytics, and automation tools to drive sales effectiveness and operational efficiency.