Customer Master Data Specialist

Global Business Solutions+ General Services Philippines, Makati, National Capital Region Full Time Regular
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About this Position

The Customer Master Data Specialist plays a critical role in ensuring the accuracy, completeness, and timely publication of product data for our North America Global Data Sync (GDS) operations. You will be part of the Customer Master Data team, collaborating closely with internal data owners, customer service teams, and business partners to resolve data gaps, support reporting needs, and contribute to continuous improvement initiatives. Working in this environment means joining a team that values accuracy, speed, and collaboration, with clearly defined performance expectations and opportunities to share best practices. This role offers the chance to make a measurable impact on data quality, operational efficiency, and overall customer experience within a dynamic and fast‑moving supply chain function. 

What you´ll do

  • Process and maintain customer-specific product data attributes in the Product Data Manager (PDM) system, ensuring accurate and on‑time publication
  • Manage Global Data Sync requests, monitor new item setup, and support regulatory product registration activities (e.g., WERCSmart, Smarter Sorting)
  • Collaborate with internal data owners to resolve missing or incomplete product attribute issues
  • Prepare and support customer service–related reporting requirements
  • Share best practices and contribute to continuous improvement initiatives within the team
  • Ensure high-quality output aligned with KPIs for accuracy, speed, and compliance
  • Perform other customer master data–related tasks as assigned to support overall operations

What makes you a good fit

  • Bachelor's Degree in any field; preferably related in business course 
  • Preferably with at least one (1) year related work experience in Customer Master Data Management; Fresh graduates are welcome to apply
  • Knowledge in MS Office Suites (Word, PowerPoint, and Excel) required
  • Skills in VBA and Macro is highly preferred; SAP is an advantage
  • Must be quick to grasp new concepts and willing to learn
  • Excellent command of both spoken and written English
  • Amenable to work on a night shift schedule (9:00 PM – 6:00 AM), following US holidays, and report on a hybrid work set-up in Ayala Avenue, Makati

Some perks of joining Henkel

  • A thriving career with the Top 15 Best Workplaces in the Philippines by Great Place to Work and the Top GBS Employer in the Philippines by the Everest Group for 4 consecutive years!
  • Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
  • Diverse national and international growth opportunities
  • Global wellbeing standards with health and preventive care programs
  • Gender-neutral parental leave for a minimum of 8 weeks
  • Employee Share Plan with voluntary investment and Henkel matching shares
  • HMO healthcare coverage plan
  • Provident Fund
  • Group Life and Personal Accident Insurance

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.

JOB ID: 26092523

Job Locations: Philippines, National Capital Region, Makati

Contact information for application-related questions: talent.seaanz@henkel.com

Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.

Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application

Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.

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How is work at Henkel

关于汉高

凭借约150年的强大品牌,我们引领重塑想象,激发美好生活。基于我们创新且可持续的品牌、技术以及全球化团队,我们不仅要关注当代,更要着眼于未来。
汉高在工业和消费领域均处于领先地位:我们的产品组合包括家喻户晓的美发产品、衣物洗涤剂和护理剂以及粘合剂、密封剂和功能性涂层。

常见问题

可以——只要在我们的网申系统填写好个人资料即可。完整填写好之后,您就能申请多个职位了。

对,请用英语。在汉高这样的跨国公司,您要和来自世界各地的同事一起工作,所以汉高官方的工作语言是英语。一般来说,请以职位信息的语言撰写申请材料。

汉高每个职位都是非常独特的,所以找到合适的候选人对应聘者和汉高来说都至关重要。我们想要确保候选人和汉高相互适合。在整个招聘过程中,我们自始至终都会向应聘者提供反馈。

可以。其实在汉高,我们希望我们的员工能享受充分的灵活性和流动性。这样才能让汉高成长为更为强大的跨国企业。我们的“三重二”原则便体现了我们这一理念:员工在职业发展的过程中,可以在两个国家,两个业务单元,调任至少两个职位。我们相信在不同业务单元和部门担当不同的职位对您的个人发展非常有利,也能增强您对汉高这一跨国企业的了解。
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